Aargh!

Well, BT booked an engineer to look at the line fault that they had identified and I got a call from him this morning.

Unfortunately, as BT farm out their support to a third party he couldn't help and told me that I should speak to BT! "I'VE ALEADY DONE THAT, THATS WHY I'M SPEAKING TO YOU !!!!!", I whispered quietly.

Why won't any company take ownership any more and why do they always make you feel that you've done something wrong?

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